See our Shipping Information here.

See our Class Policies here.

See our Return Policy here.

Discounts are available on regular priced items and cannot be combined. If two discount codes are added, the one with the greater value will be applied.

The Beehive Wool Shop aims to create a welcoming space where customers, staff and students can be comfortable. This means a space free from discrimination based on race, class, sex, gender, size, sexuality, physical or mental ability, appearance or social standing. We take discrimination and harassment of staff and fellow customers very seriously. 

See information about Honey Points here.

Rest assured that we would never ship out a mixed dye lot order without checking with you first! You can order large quantities without worry, and we will contact you if there are any mismatched dye lots so you can make an informed decision.  

We check every ball before shipping to prevent errors. If you received a mixed dye lot order in error, let us know so that we can remedy the situation.  

Please be aware that dye lots may not apply to hand-dyed skeins, and that large variation can occur within the same dye lot. We do not assume responsibility for dye variations in hand dyed skeins. We encourage you to alternate skeins every 2-or-so rows to prevent striping or pooling when knitting with hand-dyes.

Don’t fret! Simply send us an email, or call us Toll-Free at 1-888-334-9005 and we would be happy to amend your order. Depending on the type of error made, we may cancel your order and send you an updated invoice or send you a separate invoice with the desired items. Please note that changes to your order may change the amount you are charged for shipping or the day your package ships.

We have taken every precaution to ensure that colours are accurately represented in all our photography; however each monitor will display colours differently. Furthermore, colour changes may occur as a result of dye lot or manufacturing change.   

See information about accessing digital patterns here.

The Beehive is well-served by transit, with bus stops nearby on Douglas Street. Use the BC Transit trip planner!

The store is one block north of the Pandora bike lanes, part of Victoria's bike network. Check out the map! Bike parking is available right outside our door, and also just inside the Fisgard Street Parkade.

Paid parking for cars is available on Douglas St and other side streets, or in the Fisgard Street Parkade, just across the street from our shop.

Our historic brick building has a front stoop with a step that may be difficult for customers in wheelchairs or with limited mobility, as well as one step inside the shop. We are happy to put a ramp out on request.

Please call the shop and request ramp access, either when you are en route to the store or just out front.

Sign up for our Newsletter in the box at the bottom of the page. Newsletter subscribers are given advance notice for classes and events, and are the first to hear about exciting sales and new items in the shop.

We also encourage you to follow us on Instagram, Facebook, and Ravelry. Our handle is @beehivewoolshop for all social media.