How to Access Downloadable Resources

As part of our effort to reduce paper waste, we are moving to an online cloud-based file sharing program for our store patterns, class policies, and other documents. 

We include a variety of digital resources for our customers, including resources and documents for class and workshop participants and PDF patterns, either provided free with yarn purchase, as part of a kit, or as an individual purchase.

Two ways to access your files are through your online account and email.

Your data security is important to us, and we pride ourselves on the safety and security of your information. If you have any feedback or would like more information, please contact us at julia@beehivewoolshop.com

We understand that glitches and human error occurs. If reading the below instructions do not answer your question, please contact us to troubleshoot your issue. We are always happy to help!

You must be logged into your account to access your downloadable files on our website. See how to log-in below.

How Do I Log In To My Account?

Navigate to the account button via the head-and-shoulders icon in the top right corner of our website. Click on the icon head to the login page, and enter your email and password. 

Contact us directly if you forget your login details. 

How to access your files via our website

Once you are logged in, our website will take you to your account details page. Click on the linkMy Downloadable Files in the left column. This will take you to the download page for files associated with your purchases.

How to access your files via email

After completing your purchase, you will receive an automated email with a download link. 

Once you have opened the email, please click on the yellow button to access your files. This will take you to the download page for files associated with your purchases. 

How to download your files

Once you have arrived at the download page, click on the file name to start downloading.Please download your files and access them via your computer rather than re-downloading them. We have limited downloads to prevent abuse of our files - thank you for your understanding!